Terms & Conditions — cq444 Online Casino

1 Acceptance of Terms

By accessing, registering on, or otherwise using the cq444 platform — whether via the website cq444.app or any associated mobile-optimised interface — you confirm that you have read these Terms & Conditions in full, that you understand their content, and that you agree to be legally bound by them. These Terms apply to all activities on the platform, including but not limited to account registration, deposits and withdrawals, placing bets on sports events, playing casino games, claiming bonuses, and communicating with cq444 support.

These Terms are supplemented by additional policy documents, including the Privacy Policy and the Responsible Gaming Policy, both of which are incorporated herein by reference. In the event of any conflict between these Terms and any other policy document, these Terms shall prevail unless a specific policy document expressly states otherwise.

cq444 reserves the right to update, amend, or replace any provision of these Terms at any time. Players will be notified of material changes via the registered email address associated with their account. It is the Player's responsibility to review the current version of these Terms periodically. The version effective as of the date of any given transaction or activity shall apply to that transaction or activity.

2 Eligibility and Age Restriction

To be eligible to register and maintain an account on cq444, you must satisfy all of the following conditions at all times:

• You are at least 18 years of age .
• You are accessing the platform from a jurisdiction where online gambling is not prohibited by applicable law.
• You are acting on your own behalf as an individual and not as an agent, representative, or nominee of any third party.
• You have not previously been self-excluded from cq444 or had your account permanently closed by cq444 for violations of these Terms.
• You are not an employee, contractor, officer, director, or close family member of any person employed by cq444 or any of its affiliated companies, game providers, or payment partners.
• You are not suffering from or receiving treatment for a gambling addiction, and your use of the platform is voluntary and recreational.

cq444 reserves the right to request documentary evidence of age and identity at any point during the player lifecycle — including at registration, prior to the first withdrawal, or at any time when a reasonable suspicion of underage use arises. Failure to provide satisfactory verification documents will result in suspension of withdrawal privileges and may result in permanent account closure.

If it is determined at any time that a player was under 18 years of age at the time of registration or any subsequent betting or gaming activity, cq444 will immediately close the account, void all bets and game outcomes, and withhold any funds in the account pending investigation. Any deposits made by an underage player may be refunded to the original payment method at cq444's discretion following the completion of an investigation.

3 Account Registration and Security

Each eligible individual may register and maintain exactly one (1) cq444 account. Operating multiple accounts — whether under the same name, the same device, the same IP address, the same payment method, or any combination thereof — is strictly prohibited and constitutes grounds for immediate account suspension and forfeiture of all balances.

When completing the registration process, players must provide accurate, complete, and truthful information, including their full legal name as it appears on their National ID card (NID) or passport, a valid Bangladeshi mobile number, and a valid email address. Providing false, misleading, or fabricated registration information is a material breach of these Terms.

Players are solely responsible for maintaining the confidentiality of their login credentials, including their username, password, and any two-factor authentication codes sent to their registered mobile number. cq444 strongly recommends the following account security practices:

• Use a strong, unique password that is not used for any other online service.
• Enable SMS two-factor authentication from your account security settings.
• Never share your login credentials with any third party, including individuals claiming to represent cq444 support.
• Log out of your account when using a shared or public device.
• Report any suspected unauthorised access to your account immediately by contacting [email protected].

cq444 will never ask for your password, bKash PIN, Nagad PIN, or Rocket PIN via email, chat, or any other communication channel. Any communication requesting such information is fraudulent and should be reported to cq444 support immediately.

cq444 accepts no liability for losses arising from a player's failure to keep their login credentials secure. However, if cq444 determines that a player's account has been accessed fraudulently by a third party through no fault of the player, cq444 will cooperate in good faith to investigate the matter and take appropriate remedial action.

4 Deposits, Withdrawals and Payment Methods

cq444 operates a BDT (Bangladeshi Taka) wallet system. All deposits, withdrawals, balances, and displayed odds are denominated in Bangladeshi Taka. cq444 does not charge any fees on deposits or withdrawals; however, your payment provider (e.g., bKash, Nagad) may apply their own transaction fees, over which cq444 has no control.

Accepted Deposit Methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank direct bank transfer. The minimum deposit amount is ৳500. There is no maximum deposit limit, although very large deposits may trigger additional KYC verification steps.

Withdrawal Processing: Withdrawal requests are processed in the order they are received. For fully KYC-verified accounts, mobile banking withdrawals via bKash, Nagad, or Rocket are typically processed within 15–30 minutes. Bank transfer withdrawals may take 1–3 business days depending on the receiving bank's processing schedule. The minimum withdrawal amount is ৳1,000.

cq444 reserves the right to conduct enhanced due diligence checks on any withdrawal request, particularly for first-time withdrawals, large withdrawal amounts (exceeding ৳50,000), or withdrawals to a payment method that differs from the one used for the most recent deposit. In such cases, additional documentation may be requested and the withdrawal may be held pending verification for up to 72 hours.

Players must withdraw using the same payment method used for their most recent deposit wherever technically possible. This policy exists to prevent money laundering and protect all parties involved. Any withdrawal request that cannot be matched to a deposit payment method will be reviewed on a case-by-case basis by the cq444 payments team.

5 Bonuses and Promotions

cq444 offers a range of bonuses and promotional incentives to both new and existing players. All bonuses are subject to the specific terms published on the Rewards page at the time the bonus is activated. In the event of any inconsistency between the general bonus rules set out in this section and the specific terms of an individual promotion, the specific promotion terms shall prevail.

Welcome Bonus: New players are eligible to claim a first-deposit welcome bonus of up to ৳20,000. The welcome bonus is subject to a wagering requirement that must be completed before any portion of the bonus or bonus-derived winnings can be withdrawn. The applicable wagering multiplier, eligible games, minimum odds, and expiry period are specified in full on the Rewards page.

The following general rules apply to all bonuses offered on the cq444 platform unless a specific promotion states otherwise:

• Bonuses are available to one account per player, per household, per IP address, and per device.
• Bonuses may not be transferred between accounts or exchanged for cash before wagering requirements are completed.
• cq444 reserves the right to withdraw a bonus offer at any time prior to activation by the player.
• Any attempt to abuse, manipulate, or exploit bonus terms — including through the use of multiple accounts, artificial wagering patterns, or collusion with other players — will result in cancellation of the bonus, forfeiture of associated winnings, and may result in permanent account closure.
• If a player withdraws funds before completing the wagering requirements attached to an active bonus, the bonus and any associated winnings will be forfeited automatically.
• Free spins bonuses are valid only on the game or games specified in the promotion and expire within the time limit stated in the promotion terms.

cq444 reserves the right to modify, suspend, or terminate any ongoing promotional campaign at any time with reasonable notice to affected players. Players who have already activated a bonus at the time of any modification will be subject to the terms that were in force at the point of activation.

6 Betting and Gaming Rules

All bets and game rounds placed on cq444 are subject to the specific rules applicable to the relevant sport, event, or casino game. These rules are accessible within each game interface and within the sports betting section of the platform. It is the player's responsibility to familiarise themselves with the rules of any game or market before placing a bet.

Sports Betting: All pre-match and in-play betting markets are subject to cq444's sports betting rules. Key provisions include:

• Bets placed after an event has concluded or after the relevant in-play market has been suspended are void and will be refunded.
• In the event of an obvious pricing error (a "palpable error"), cq444 reserves the right to cancel or re-price affected bets at the corrected odds, with affected players notified promptly.
• Match abandonment, postponement, or venue changes are handled in accordance with the sport-specific rules published on the platform. For cricket, a match that has not completed the minimum required overs to constitute a valid result under the applicable competition rules will generally be settled as a void, with stakes refunded.
• cq444 reserves the right to limit, restrict, or refuse any bet from any player without providing a reason, particularly where patterns consistent with professional betting, arbitrage, or bonus abuse are identified.

Casino Games: All casino game outcomes are determined by a certified Random Number Generator (RNG). The RTP (Return to Player) percentage for each game is available within the game's information panel. cq444 does not manipulate game outcomes and has no influence over individual game results. Live dealer game rules are determined by the relevant game provider (Evolution Gaming, Ezugi) and are displayed within the live game interface.

7 Responsible Gaming

cq444 is firmly committed to promoting responsible gambling practices. Gambling is intended to be an enjoyable form of entertainment, and cq444 provides a range of tools to help players maintain healthy habits and stay in control of their gaming activity at all times.

Players can access the following responsible gaming tools directly from their account settings at any time:

• Deposit Limits: Set daily, weekly, or monthly caps on how much you can deposit. Once a limit is set, it takes effect immediately. Any request to increase a deposit limit will be subject to a mandatory 24-hour cooling-off period.
• Session Time Reminders: Configure alerts that notify you after a set period of continuous play, prompting you to take a break.
• Cooling-Off Periods: Request a temporary account suspension of 24 hours, 7 days, or 30 days. During this period, you will not be able to log in, deposit, or place any bets.
• Self-Exclusion: Players who feel that gambling has become a problem may request permanent self-exclusion by contacting [email protected]. Once activated, this cannot be reversed.

For comprehensive guidance on responsible gaming, including self-assessment tools and information on professional support resources available in Bangladesh, please visit the Responsible Gaming page. cq444 is strictly for players aged 18 and above.

8 Prohibited Conduct

The following activities are strictly prohibited on the cq444 platform and constitute a material breach of these Terms. Any player found to have engaged in prohibited conduct will face immediate account suspension and may have their balances forfeited pending investigation:

• Registering or operating more than one account, whether under the same name or a different identity.
• Providing false, fabricated, or misleading information during registration or at any subsequent KYC verification stage.
• Using the platform while under the age of 18, or allowing a person under 18 to use your account.
• Engaging in match-fixing, spot-fixing, or any form of collusion intended to manipulate the outcome of any sporting event or casino game.
• Using automated software, bots, scripts, or artificial intelligence tools to place bets or play casino games in place of a human player.
• Exploiting software bugs, pricing errors, or system vulnerabilities for financial gain. Any winnings derived from such exploitation are void and will be reclaimed.
• Laundering money or processing funds through the cq444 platform for any purpose other than genuine gambling activity.
• Engaging in any form of fraud, including chargebacks, reversed payments, or false deposit claims.
• Harassing, threatening, or abusing cq444 support staff or other players via any communication channel.
• Accessing the platform via a VPN, proxy, or anonymising tool to circumvent geographic restrictions or account-level restrictions.

cq444 cooperates fully with law enforcement authorities and will disclose player account information, transaction history, and communication records as required by applicable law or court order.

9 Account Closure and Suspension

Voluntary Closure: A player may request the closure of their cq444 account at any time by contacting [email protected]. Before processing a closure request, cq444 will confirm the player's identity, ensure there are no pending bets or withdrawal requests, and process any remaining balance to the player's verified withdrawal method. Account closure requests are typically processed within 5 business days.

Operator-Initiated Suspension: cq444 reserves the right to suspend or permanently close any player account at its sole discretion, with or without prior notice, in any of the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Failure to complete KYC verification within the timeframe specified by cq444.
• Reasonable suspicion of fraudulent activity, money laundering, or match-fixing involvement.
• Failure to comply with a request for additional documentation related to identity, age, source of funds, or payment method ownership.
• Account inactivity for a continuous period of 12 or more months (dormant account policy).

In cases of operator-initiated account closure that are not related to any breach or prohibited conduct on the player's part, cq444 will return any verified balance to the player's last known withdrawal method within 10 business days. In cases involving suspected fraud or breach of Terms, balances may be withheld pending the outcome of an investigation.

10 Limitation of Liability

To the maximum extent permitted by applicable law, cq444 and its affiliates, officers, directors, employees, and service providers shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from or relating to your use of, or inability to use, the cq444 platform.

Without limiting the generality of the foregoing, cq444 specifically excludes liability for:

• Any loss of funds resulting from a player's failure to maintain the security of their account credentials.
• Any interruption or unavailability of the platform due to scheduled maintenance, emergency maintenance, technical failure, third-party service outages, or circumstances beyond cq444's reasonable control (force majeure).
• Any loss arising from a player's reliance on incorrect odds or game information displayed due to a technical error, where the error is corrected promptly upon discovery.
• Any harm arising from a player's failure to read and understand the applicable game rules, bonus terms, or sporting event rules before placing a bet or starting a game session.
• Gambling losses generally — cq444 is a gaming platform and gambling inherently involves the risk of financial loss. Players accept this risk by choosing to use the platform.

Nothing in these Terms excludes or limits cq444's liability for fraud, gross negligence, or any other liability that cannot be excluded by applicable law.

11 Intellectual Property

All content on the cq444 platform — including but not limited to the brand name, logo, website design, user interface layouts, graphics, text, software code, database structures, game interfaces, odds formats, and promotional materials — is the intellectual property of cq444 or its respective licensors and is protected by applicable copyright, trademark, and intellectual property laws.

Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the cq444 platform solely for personal recreational gambling purposes in accordance with these Terms. This licence does not include the right to:

• Copy, reproduce, modify, distribute, publish, or publicly display any content from the cq444 platform without prior written consent from cq444.
• Scrape, data-mine, or extract data from the platform using automated tools for any commercial purpose.
• Reverse-engineer, decompile, or disassemble any software or code used to operate the cq444 platform.
• Create derivative works based on any cq444 content or brand assets.

Any unauthorised use of cq444's intellectual property constitutes a breach of these Terms and may give rise to legal action. Players who discover content on third-party platforms that infringes cq444's intellectual property are encouraged to report it to [email protected].

12 Amendments and Governing Law

cq444 reserves the right to amend these Terms & Conditions at any time. Material amendments will be communicated to registered players via their registered email address at least 7 days before the amended Terms take effect, unless an immediate amendment is required to comply with applicable law or to address an urgent security or fraud risk, in which case the amendment may take effect immediately upon publication.

The continued use of the cq444 platform after the effective date of any amendment constitutes the player's acceptance of the amended Terms. If a player does not agree with any amendment, they must cease use of the platform and may request account closure in accordance with Section 9.

These Terms & Conditions, and any dispute arising out of or in connection with them or the use of the cq444 platform, shall be governed by and construed in accordance with applicable international online gaming standards and the general principles of fair commercial practice. cq444 operates as a safe and reliable platform for Bangladeshi players and makes no representations regarding the legality of online gambling under any specific local jurisdiction. It is each player's sole responsibility to ensure that their use of the platform complies with the laws applicable in their own jurisdiction.

For any questions, complaints, or disputes relating to these Terms or your cq444 account, please contact the cq444 support team in the first instance by emailing [email protected]. cq444 is committed to resolving all player disputes fairly, promptly, and in good faith.

These Terms & Conditions were last reviewed and updated on 1 January 2026. The version published at cq444.app/terms-conditions on the date of any given transaction is the version applicable to that transaction.